Monday to Friday: 8am-5.30pm / Saturday: 8am-12.30pm / Sunday and Public holidays: Closed
Effective Date: 01/01/2018
use Our website which is hereinafter referred to as “the Product” and which is located at:
The Product is owned and operated by: wildMANN group Pty Ltd (ACN 619215342)
We are committed to the protection of Your privacy while You use the Product.
information we collect, how we use it, and your rights in relation to it.
By continuing to use the Product You acknowledge that You have had the chance to review and
consent to the use of Your information and the method of disclosure as described in this Privacy
“Company IP” includes, but is not limited to, the contents, layout, design, colours, appearance,
graphics and imagery of the Website, Content and Materials as well as all copyrights, trademarks,
trade secrets, patents and other intellectual property contained in the Product, Content and Materials.
“Content” means any content, writing, images, audiovisual content or other information published on
“Goods” means any or all goods provided by or on the Product.
“Items” means any and all of the Product, Goods, Services, Content and Materials collectively.
“Materials” means any materials, information or documentation that We may provide to You in
connection with Your use of the Goods, or Services, or Product including documentation, data,
information developed by Us or owned by Us, and other materials which may assist in Your use of
Goods, or Services, or Product.
“Parties” means both You (the user of the Product) and Us (the owner of the Product) collectively.
“Personal Information” means information that we obtain from You in connection with Your use of
“Product” means the website including all pages, all sub pages, all blogs, all forums, all other
connected pages and all other connected internet content whatsoever, the home page or main page of
which is located at: www.wildmanngroup.com.au
“Services” means any or all services provided by or on the Product.
“Third Party Links” means links or references to websites other than the Website, to content other than
the Content or to materials other than the Materials, none of which are controlled by Us.
“Us”, “We”, “Our”, “the Company” or “the Owner” refers to wildMANN group Pty Ltd
“Us”, “We”, “Our”, “the Company” or “the Owner” also includes any employees, affiliates, agents or
other representatives of wildMANN group Pty Ltd
“You” or “Your” refers to the user of the Website.
“Your Content” means any Content posted to or added to the Website, Content or Materials by You or
by somebody authorised by You or doing so on Your behalf.
interpretation shall apply:
I. Words referring to one gender include every other gender.
II. Words referring to a singular number include the plural, and words referring to a plural
include the singular.
III. Words referring to a person or persons includes companies, firms, corporations,
organisations and vice versa.
V. Each Party must, at its own expense, take all reasonable steps and do all that is
VI. Any obligation on a Party not to do something includes an obligation not to allow that
thing to be done.
3. TYPE OF INFORMATION AND HOW IT IS COLLECTED
a. When You use the Product, We may collect information from You through automatic tracking
systems (such as information about your browsing preferences).
b. In addition, We may collect information that You volunteer to Us (such as information that
You provide during a sign up process or at other times while using the Product).
c. In order to access all of the features of the Product, You are required to register as a user.
During the registration process, We collect some of Your Personal Information, in the following
I. We will not collect information that identifies You personally, except when You
specifically volunteer that information to Us.
II. The information that We will collect from You at registration includes:
Name, Address, Email, Contact Numbers, Date of Birth, Gender.
III. By undergoing the registration process You consent to Us collecting Your Personal
Information, including the Personal Information described in this clause. You also consent
to Us collecting any other Personal Information as well as storing, using or disclosing Your
d. In order to access some specific features of the Product, You are required to provide some
Personal Information. During this process, We collect some of Your Personal Information, in the
I. We will not collect information that identifies You personally, except when You
specifically volunteer that information to Us when using specific Product features. These
specific Product features might include, but are not limited to:
A. making purchases
B. receiving notifications by text message or email about events and promotions
C. receiving general emails from Us
D. commenting on Our content such as blogs, articles, photographs or videos, or
participating in Our forums, bulletin boards, chat rooms or other similar features
E. Information Evenings, Assessments, Inspections, Postal.
II. In addition to any Personal Information that You are required to provide in order to
access these additional Product features, in some cases You may be required to provide
more specific information. For example, in order to make purchases, You may need to
provide credit card information, billing information and postal addresses.
e. From time to time We may request information from You to assist Us in improving Our
Product, Goods, Services, Content or Materials. For example, We may ask You to answer some
questions about Your demographics, Your shopping preferences, or Your other preferences in
relation to the Product.
f. In addition to collecting the Personal Information as already described in this clause, we may
also collect the following Personal Information:
Hobbies, Marital Status, Profession, Nationality.
a. Cookies are small files stored on Your computer or mobile device which collect information
about Your browsing behaviour.
b. Cookies do not access information which is stored on Your computer.
c. Cookies enable us to tailor our configurations to Your needs and preferences, in order to
improve Your user experience.
d. Most internet browsers accept cookies automatically, although You are able to change Your
browser settings to control cookies, including whether or not You accept them, and how to
remove them. You may also be able to set Your browser to advise You if You receive a cookie,
or to block or delete cookies. However, if You do this, You may be prevented from taking full
advantage of the Product.
browsing preferences and to present relevant advertisements to You. Cookies enable these
advertisers to recognise Your computer each time You are sent an advertisement. It allows them
to compile information about where You saw their advertisement, and to better target their
advertisements. You may notice these targeted advertisements on the Product or on other
websites that You visit. We do not control the cookies that may be used by these third party
these third party advertisers you will need to consult their privacy policies or cookies policies
5. HOW YOUR INFORMATION IS STORED
a. Please note that no systems involving the transmission of information via the internet, or the
electronic storage of data, are completely secure. However, we take the protection and storage of
Your Personal Information very seriously. We take all reasonable steps to protect Your Personal
b. We use appropriate physical, digital, managerial and security systems to store Your Personal
Information and to protect it against unauthorised access, destruction or disclosure. These
systems include but are not limited to:
Staff that have access to personal information are trained and educated in our company
6. COMBINING INFORMATION
a. We may combine, link or aggregate some of Your information in order to obtain a better
understanding of Your requirements. This may enable Us to better design the Product and may
also assist with Our business or administration requirements.
7. HOW YOUR INFORMATION IS USED
a. We use Your Personal Information to help us improve your experience with Our Product. We
may use Your Personal Information for purposes including but not limited to:
I. providing customer service to You.
II. marketing and advertising to You including both direct and indirect marketing and
advertising and including marketing and advertising about products that may interest You
based on Your personal preferences or demographics.
III. Service Development, Research and Company Statistics.
8. VULNERABLE USERS
a. We may collect information from specific categories of users who may be particularly
vulnerable, including: Children, Elderly, Disabled and Mentally Disabled.
b. Information collected from vulnerable users in accordance with this clause is collected for the
Providing appropriate service provisions for the particularly vulnerable.
c. Information collected from vulnerable users in accordance with this clause, is collected, used
and if applicable, disclosed, in the following circumstances and in accordance with the following
Name, age, location and some personal preferences are collected. This information is used
only by appropriately qualified wildMANN group staff for the use and advantage of the
customer. Some information maybe need to be shared with third party contractors. If this
occurs no personally identifiable information will be shared.
9. MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS
a. Part or all of Our business may be merged, restructured or sold including but not limited to
through an ordinary sale of business or of stock, a corporate reorganisation, a change in control,
bankruptcy or insolvency proceedings.
b. In the event that such a merger, restructure or sale occurs as described in the preceding subclause
hereof, We may transfer Your Personal Information, including personally identifiable
information, as part of that merger, restructure or sale.
10. INFORMATION YOU RELEASE
a. You acknowledge and agree that if You publish or submit Personal Information in publicly
accessible sections of the Product (such as forums, bulletin boards, chat rooms, or other similar
sections), then You are solely responsible for the release of that Personal Information and We are
not liable or responsible in relation to the release of that Personal Information.
11. EMAIL OPT IN/OUT
a. If You receive an email from Us in relation to the Product and would prefer not to receive such
correspondence in the future, You may follow the instructions in the email to opt out of future
in order to opt out of future correspondence. We will make all reasonable efforts to promptly
comply with Your requests. However, You may receive subsequent correspondence from Us
while Your request is being handled.
12. ACCESSING, UPDATING AND CORRECTING YOUR PERSONAL INFORMATION
a. You have the right to request access to any of Your Personal Information which We are
b. You have the right to request that any of Your Personal Information which We are holding be
updated or corrected.
c. In order to request access, an update or a correction to Your Personal Information, you may
d. In addition, You should use the following procedure in order to request access or correction to
Your Personal Information:
13. DISCLAIMER REGARDING SECURITY
acknowledge, agree and accept that no transmission of information or data via the internet is
completely secure. You acknowledge, agree and accept that We do not guarantee or warrant the
security of any information that You provide to Us, and that You transmit such information at
Your own risk.
14. CHANGES TO THIS POLICY
changes, then such changes will only apply to any information that We obtain from You after the
date that the changes take effect.
that the changes take effect confirms that You acknowledge, accept and agree to those changes.
a. We take customer satisfaction very seriously. If You have a complaint in relation to Our
handling of Your Personal Information, We will endeavour to handle it promptly and fairly. For
Your information, an overview of Our complaints handling procedure is as follows:
I. For all complaints please contact: email@example.com
II. If You have a complaint in relation to Our handling of Your Personal Information, You
should use the following procedure to lodge Your complaint with Us:
For all complaints please contact: firstname.lastname@example.org
III. If You are not satisfied with Our response to Your complaint, You may refer your
complaint to the relevant external dispute resolution organisation in Your area.
16. CONTACT US